questions & answers

Question: I moved into an apartment complex nearly 6 months ago. 2 months ago they announced they will no longer accept payments at the office and the only choice is to use their online app or pay cash at a local Walmart. This was not in the lease when i signed it. The amount due is already pre applied on the app. 2 months of payments are submitted, no record on my account 2-4 days after the 1st. 3rd payment due, is less and unable to 'edit' for correction. I took screen shots of the process and says paid. No payment due for 27 days. I emailed the office about it.can they charge me fees for the error

Answer: As a general rule, while a rental agreement remains in effect its original terms and conditions (including those that cover the issue of payment) should continue to govern the landlord/tenant relationship. If you believe that you are being charged fees in violation of the rental agreement, you may wish to seek legal advice. There are links to free and low-cost legal services on this website (at http://www.azlawhelp.org/accessToJustice).