Horne Issues National Mortgage Settlement Consumer Alert to Arizonans
*Please be advised that the article below remains on the site for informational purposes only and may contain information that is no longer current.
PHOENIX (Tuesday, April 24, 2012) -- As the National Mortgage Settlement between Arizona and 48 other states, the federal government, and the country’s five largest residential mortgage loan servicers goes into effect, Arizona Attorney General Tom Horne is alerting Arizona consumers looking for mortgage relief to beware of scam artists.
“Consumers should be aware that scammers are already using the media coverage of the settlement to exploit homeowners by promising quicker assistance in obtaining the refinancing, principal reduction, or cash payments available to eligible consumers under the settlement,” Horne said. “If you receive an unsolicited contact regarding the mortgage settlement, you need to protect yourself.”
Attorney General Horne’s alert includes these tips:
- Beware of anyone who claims they can speed up the assistance you might be eligible for under the settlement for a fee. You will not be charged a fee to obtain relief under the settlement.
- Beware of anyone who calls claiming to be from your mortgage servicer or the government and asks to confirm personal or financial information to speed up your relief under the settlement. Neither your bank nor the government will ever ask for your routing number, checking account number, or other financial information over the phone.
- You may receive legitimate mail from your servicer regarding the settlement if your mortgage loan is serviced by Bank of America, JP Morgan Chase, Wells Fargo, Citi, or GMAC/Ally. If you do receive a call or mail regarding the settlement, examine it closely to determine whether it is from the same entity you make your mortgage payments to. Scammers often use company names very close to another company to confuse and deceive consumers. (For example, instead of a letter from GMAC, you may receive a letter from GAMC).
- If you are unsure whether a caller is legitimate, ask for the person's name and title and tell them you are going to call your bank and confirm. Make sure to use the official contact information listed below, not a number the caller provides.
- Bank of America: 877-488-7814
- JP Morgan Chase: 866-372-6901
- Wells Fargo: 800-288-3212
- CitiBank: 866-272-4749
- GMAC/Ally: 800-766-4622
- If you are looking to refinance or get a loan modification, remember that it is against state and federal law to charge upfront fees for mortgage-related assistance in most cases.
Consumers who feel they have been a victim of mortgage fraud, or who would like to report consumer fraud, may file a consumer complaint with our Office. To file a complaint online, consumers can visit:www.azag.gov/consumer/complaintform.html.
For more information about the national mortgage settlement, visit www.azag.gov/consumer/foreclosure/settlement.html or contact the Attorney General’s Mortgage Settlement Team at 602-542-1797 or 1 (855) 256-2834 toll free or [email protected].
To find out if you are eligible for relief under the national mortgage settlement, contact your mortgage servicer at the number listed above, or a HUD-certified housing counselor.
We recently (7/29/14) lost our home to foreclosure, the question I have is that when we initially bought our home in Oct. 2004 the purchase price was $125,500.00 with a 3 yr arm. we then refinanced to get a fixed interest rate and got some cash to pay off debt, the refi amt was $171,000.00 that was about 5 or 6 yrs ago and now fast forward to 2014 I get a statement from the bank saying we owe $224,600+ thousand dollars on the home, how does my debt increase to that amount and is this legal?
When does a foreclosure come off a credit report? Seven years from the date the loan went into foreclosure, from the date of last payment or from the date of the sale at auction?
Does the anti-deficiency statute cover for a an 80/20 loan where the 1st mortgage was refinanced (no cash out)under HARP 2.0? Refinanced only for lower interest rate/payment.
Need mediator immediately= have been fruitlessly looking with no success . HOA looking to foreclose on me..........illegal fines never served to me= I am sure you know the scenario as it is very common now a days. Senior on disability and they go after us as they know we have no one to help us due to finances. If you know of ANYONE please let me know......602-705-3326 So far they have stolen 2 peoples homes that were disabled= one had sold her income property to pay them off then they continued to harass her & she had a stroke. Another women ended up on o2 due to black mold from roof leak th
our home has foreclosed and we are threatened with lock out. how do we find out what court will handle the notifications?
I'm renting a home for the last 7-8 years ,and now I found out its going into foreclosure .Do I still need to pay rent,and would like to know what my options are thank you.
My home was to be foreclosed on 6/13/14 my husband and I filed for bankruptcy on 6/11/14 and advised Ocwen, our servicer and provided the case # to them, Ocwen in turn advised us that there would be NO foreclosure that they would put a hold on it. About a week after that we received notice of the foreclosure sale date having been moved up to 7/8/2014, I again called and they advised me that there was NO sale due to the bankruptcy filed, then in next 2 weeks I had people coming to change locks on my doors which didn't happen bur was advised that my home was now REO that it had been foreclosed.
My father passed away 1/16/2015. His is the only name on his home's deed. There is a reverse mortgage on the house and what is currently owed on the mortgage is more than the house is worth. My name is not on the deed and I don't plan on going to probate to get control of the house. The mortgage company is starting foreclosure. My question: is the estate, and me personally as the executor of the will, legally obligated maintain the homeowners insurance policy until the house is sold at the foreclosure auction which could take 1 to 2 years?
what if i cant make the full payment amount of the reinstatement on time what will happen
We lost our home a year and a half ago through foreclosure. They had strung us a long promissing to help, we didn't know there was other help out there. Is there a way to get the home back (it's not sold), is there any type of assistance for people who are already "homeless" We got a notice for settlement payment - is this our only option for assistance?
- Let us know how we are doing! Please take a couple of minutes to fill out our survey.
- Please select your county of residence below.
State Bar of Arizona
Maricopa County Bar
Referral number 602-257-4434
Pima County Bar
Referral number 520-623-4625
National Domestic Violence Hotline
Bankruptcy Court Self Help Center
Certified Legal Document Preparer Program