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QUESTIONS

  • My wife and I are retired seniors. She brought home a flyer from the mailbox advertising a Handyman. Our evaporative cooler stopped working. This man came over and said he could fix it for $210.59. The next day he came back and after looking around for a while he said they don't make these kind of control boxes anymore. He came over that night with a friend of his, John, and they both decided they would have to look for the parts. The next day they both came back with a computer. Jim sat at the computer and started rattling off numbers to John who was using a calculator. After much running in and out to the cooler it was decided that the job would cost $1055.29. My wife and I looked at each other and decided we couldn't live without a cooler in Arizona. I asked Jim how much of a down payment he would need and he said all except $100.00 to buy the parts. I wrote out the check to Jim's Handyman Service. The next morning he called and said three of them had to go to Phoenix to get the parts but he would have to stop by my house first because they would not take a check made out to his business. I thought it strange that someone would run a business using personal checks but wrote out one to Jim Petty which my wife brought out to the gate and exchanged it for the business check. Therefore I never received a receipt for the $745.29 check. That afternoon they called me on the way back from Phoenix and told me that they would be at my house at 8:30 that night to install the parts. I reluctantly agreed and thought it very strange that they wanted to install the parts in the dark. At 9:45 pm the phone rang and they were at our front gate. I told them we were going to bed to come back in the morning. At 7:30 the next morning they were installing the parts into the cooler which included a new thermostat that was previously mentioned to cost between $300 and $400 alone. They finished the job by 9:30, I paid Jim the last $100 and they left. We had no instructions for the thermostat and only two scribbled over work orders mentioning $210.00,$118.00 and 109.00 in various spots on the work orders. We never received a contract, warranty, nothing! After the cooler started to cool the house down we found out it would not shut off or on automatically once it reached the ambient temperature. I called Lowe's and a man tried to help us because they sold that kind of thermostat but eventually said he couldn't help us because he would have to see how the control box was wired and that it was probably wired wrong. I called Jim and asked for an itemized invoice. He agreed but I never heard from him again. He also has not responded to my e mail messages. On one of the scribbled work orders was written a 10 year warranty on parts and labor and 5 years on the computer (if you can read it.) I only signed one of the work orders. This person has "Jesus is Lord" printed under his name on his business card. If you ask me that's all part of the scam. He and his friend John have no intention, that I can, see of ever contacting me. If I could, I would attach a picture of the 'kit' he installed. It all comes in one box and all the 'so called' parts including the thermostat cost $149.99!
  • We had an 80/20 mortgage on our home. In Feb it was foreclosed on. The first lender shows as a foreclosure but the 2nd lender(chase) shows as a charge off. I was told that there is something in the state of AZ that requires both lenders to report it as a foreclosure. Is there a provision code that I can contact Chase with to have the reporting changed to Foreclosure? Thank you..
  • A court signed an Injunction Against Harrassment to protect me from my ex-boyfriend but I cannot afford to pay a process server to have the injunction served on him.  He is still harrassing me but leaves before the police arrive.  What should I do?
  • Due to an unforeseen medical condition which is now being treated by hospice care,can a tenant legally "break" a rental agreement because this place of residence is not handicap accessible?
  • what paper work do i need to give someone gaurdianship
  • My mother passed away 5 weeks ago. She didn't have a will. My sister and I both were on a few bank accounts for wells fargo of hers but not on her IRA account and a US bank account. My mom had no debt, no house, no cars just these bank accounts. I need help, do I get a lawyer? I am unsure of how much the IRA is I am pretty sure it is under 75,000 but what if it isn't? Do you have advise of what type of lawyer to get.. any recommendations?
  • Can I get a new birth certificate with my new name after a name change. I heard I can but I still want to make sure. Can that even be possible. What do I have to go through to get a new birth certificate with only my new name.
  • Every year during monsoon season, my lot I rent is under 8 inches of water to include my AC, 2 sheds and part of my mobile home. Even though renting a sump pump would have easily resolved the issue, they refused to help. Now I have wood rot to both sheds and one support pillar sank. I'm unsure about any AC damage. Aren't they responsible for repairing the damage?
  • When we got married, we both hyphenated our last names to form one. Now, we are frustrated with having the hyphenated name and would like to switch--my husband back to just his last name and myself to having my last name as my second middle name and his as my last. How do we go about this?
  • A lady with 7 cats and 2 rabbits has lived in my home for the past 3 years. Nothing signed but has been month to month. I gave her written notice 12/1/15 that must leave no later than 1/31/16. She has not done a thing to move out. What can I do if she leaves but does not take her animals?

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OTHER LEGAL RESOURCES

  • State Bar of Arizona
    www.azbar.org
  • Maricopa County Bar
    www.maricopabar.org
    Referral number 602-257-4434
  • Pima County Bar
    www.pimacountybar.org
    Referral number 520-623-4625
  • National Domestic Violence Hotline
    800-799-7233
  • Bankruptcy Court Self Help Center
    866-553-0893
  • Certified Legal Document Preparer Program
    Link

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